TQual AB UK Ltd

TQual Level 8 Professional Diploma in Total Quality Management

In today’s fast-paced and competitive business environment, organizations around the world are continuously striving to improve their operations, deliver superior products and services, and maintain a competitive edge. At the core of this effort is the philosophy of Total Quality Management (TQM), a comprehensive approach to quality enhancement that permeates all aspects of an organization’s functions and processes. For professionals aiming to master the principles and practices of TQM, the TQUAL Level 8 Professional Diploma in Total Quality Management offers a thorough and engaging learning experience.

TQM is not just a management strategy; it is a philosophy that emphasizes continuous improvement, customer focus, employee empowerment, and the pursuit of excellence in every organizational activity. From manufacturing to service industries, TQM principles have reshaped the way businesses operate and compete in the global marketplace.

The TQUAL Level 8 Professional Diploma in Total Quality Management provides an in-depth exploration of the essential concepts, methodologies, and tools necessary for effective TQM implementation. The curriculum is designed to equip participants with the knowledge and skills required to lead quality initiatives, drive organizational change, and cultivate a culture of continuous improvement.

Upon successful completion of the TQUAL Level 8 Professional Diploma in Total Quality Management, graduates will emerge as confident and capable quality management professionals, ready to lead organizational transformation and drive business success. While this qualification is not equivalent to a Ph.D., it carries significant recognition and credibility in the field of quality management. Graduates will have access to various career opportunities in quality assurance, operations management, consulting, and leadership roles across a wide range of industries.

Additionally, successful candidates of this program will be eligible for fellow membership of TQUAL, a prestigious recognition of their expertise and commitment to excellence in Total Quality Management. This membership provides access to a global network of professionals, thought leaders, and industry experts, offering opportunities for ongoing learning, collaboration, and professional development.

In conclusion, the TQUAL Level 8 Professional Diploma in Total Quality Management is not just a qualification; it is a transformative journey that empowers individuals to master the principles of quality management and lead organizations to excellence. If you are ready to elevate your career and make a meaningful impact in today’s dynamic business world, enroll in the program today and begin your path to success.

Course overview

Level 8 Professional Diploma in Total Quality Management

To ensure that participants have the appropriate background and experience to fully benefit from and engage in the program, the following entry requirements must be met:

Level 7 Diploma or Master’s Degree in a Relevant Subject:

  • Applicants should hold a Level 7 Diploma or a Master’s degree in a relevant subject area, such as Business Administration, Quality Management, Engineering, Operations Management, or a related field. This academic background provides a solid foundation in management principles, preparing individuals for the advanced study of Total Quality Management (TQM).

OR Minimum of 8 Years Experience in a Relevant Field:

  • Applicants who do not possess a Level 7 Diploma or Master’s degree must have at least 8 years of verifiable experience in a relevant field. This experience should be in roles directly related to quality management, process improvement, organizational development, or similar areas. Verifiable documentation, such as employment records or letters of recommendation, may be required to confirm the applicant’s professional background.

These entry requirements ensure that participants have the necessary academic knowledge or practical experience to engage effectively with the advanced concepts and methodologies taught in the TQUAL Level 8 Professional Diploma in Total Quality Management. Meeting these criteria demonstrates the applicant’s readiness to contribute meaningfully to the program and gain the full benefit from their learning experience.

The TQUAL Level 8 Professional Diploma in Total Quality Management consists of four advanced study units and one research project, each designed to equip professionals with in-depth knowledge and expertise. This curriculum aligns with the high standards of a Level 8 qualification, ensuring that graduates are fully prepared to lead quality management initiatives and drive continuous improvement across organizations.


Study Unit 1: Advanced Principles of Total Quality Management

Philosophy and Evolution of TQM:

  • Examine the historical development and philosophical foundations of Total Quality Management (TQM), understanding its transition from traditional quality control to a broader organizational philosophy focused on continuous improvement.

Strategic Quality Management:

  • Analyze the role of strategic planning in quality management, focusing on techniques for aligning quality objectives with organizational goals and creating a culture of ongoing improvement throughout the organization.

Quality Leadership and Change Management:

  • Investigate the characteristics of effective quality leaders and strategies for leading organizational change initiatives, with an emphasis on fostering leadership commitment and engaging employees in quality improvement efforts.

Quality Management Systems (QMS):

  • Study the design, implementation, and maintenance of Quality Management Systems (QMS), including standards like ISO 9001, and explore ways to integrate QMS into organizational processes to enhance overall performance.

Study Unit 2: Advanced Quality Tools and Techniques

Statistical Process Control (SPC):

  • Master advanced statistical methods for monitoring and controlling processes, including control charts, process capability analysis, and statistical hypothesis testing, ensuring process consistency and predictability.

Design of Experiments (DOE):

  • Learn the principles of Design of Experiments (DOE) and its application in optimizing processes, identifying key factors that affect quality, and improving product or service performance through systematic experimentation.

Lean Management Principles:

  • Explore advanced Lean management methodologies such as Value Stream Mapping, Kaizen, and Kanban to eliminate waste, improve efficiency, and streamline organizational processes.

Six Sigma Methodology:

  • Gain expertise in Six Sigma methodology, including DMAIC (Define, Measure, Analyze, Improve, Control) and DFSS (Design for Six Sigma), and apply advanced statistical tools to drive process excellence and continuous improvement initiatives.

Study Unit 3: Advanced Quality Assurance and Auditing

Advanced Quality Planning and Assurance:

  • Develop advanced quality planning methods, including Failure Mode and Effects Analysis (FMEA), Advanced Product Quality Planning (APQP), and Control Plan development, to proactively address and mitigate quality risks.

Supplier Quality Management:

  • Explore strategies for effectively managing supplier quality, including selecting, evaluating, and monitoring supplier performance to ensure the consistency and reliability of incoming materials and components.

Advanced Quality Auditing:

  • Master the principles and practices of advanced quality auditing, including internal audits, supplier audits, and third-party certification audits, and learn techniques for conducting thorough assessments of organizational processes and systems.

Quality Metrics and Performance Measurement:

  • Study advanced methods for defining and tracking key quality metrics and performance indicators, such as defect rates, customer satisfaction scores, and process capability indices, to monitor and improve organizational performance.

Study Unit 4: Advanced Quality Improvement Strategies

Total Quality Management Tools and Techniques:

  • Explore advanced TQM tools and techniques such as Quality Function Deployment (QFD), Poka-Yoke (error-proofing), and Taguchi methods, and apply them to foster quality improvement and innovation across the organization.

Organizational Learning and Knowledge Management:

  • Investigate strategies for fostering organizational learning and knowledge sharing to leverage lessons learned from quality improvement efforts and foster continuous innovation and growth.

Customer Relationship Management (CRM):

  • Examine the role of Customer Relationship Management (CRM) in quality management, exploring techniques for collecting customer feedback, managing relationships, and enhancing customer satisfaction and loyalty.

Sustainability and Ethics in Quality Management:

  • Discuss the integration of sustainability principles and ethical considerations into quality management practices, exploring the impact of quality decisions on environmental sustainability, social responsibility, and stakeholder trust.

Research Project: Advanced Topics in Total Quality Management

Topic Selection and Proposal Development:

  • Choose a focused topic within Total Quality Management, and develop a research proposal that outlines the research objectives, methodology, and expected outcomes.

Literature Review and Conceptual Framework:

  • Conduct an extensive literature review to identify relevant theories, concepts, and empirical studies related to the selected topic, and develop a conceptual framework that will guide the research process.

Data Collection and Analysis:

  • Collect and analyze data using advanced research techniques such as surveys, interviews, case studies, or statistical analysis, to investigate research questions and hypotheses.

Findings and Recommendations:

  • Present the findings from the research project, critically evaluate the results, and offer meaningful conclusions and recommendations for enhancing Total Quality Management practices, contributing to the development of knowledge in the field.

This comprehensive curriculum ensures that graduates of the TQUAL Level 8 Professional Diploma in Total Quality Management are equipped with the advanced knowledge, skills, and experience necessary to lead quality initiatives, drive organizational improvement, and contribute to the advancement of quality management practices.

Study Unit 1: Advanced Principles of Total Quality Management

Philosophy and Evolution of TQM:

  • Understand the historical development of Total Quality Management (TQM), recognizing its transformation from a focus on quality control to a comprehensive organizational philosophy.

  • Analyze the foundational principles of TQM and their influence on contemporary business practices.

Strategic Quality Management:

  • Examine the role of strategic planning in quality management, identifying methods for aligning quality objectives with overall organizational goals.

  • Develop strategies to cultivate a culture of continuous improvement across the organization.

Quality Leadership and Change Management:

  • Recognize the qualities of effective quality leaders and assess their role in steering organizational change initiatives.

  • Create strategies for promoting leadership commitment and engaging employees in quality improvement efforts.

Quality Management Systems (QMS):

  • Demonstrate expertise in designing, implementing, and maintaining Quality Management Systems (QMS) in alignment with standards like ISO 9001.

  • Explore methods for integrating QMS into organizational operations to elevate overall quality performance.


Study Unit 2: Advanced Quality Tools and Techniques

Statistical Process Control (SPC):

  • Master advanced statistical techniques for monitoring and controlling processes, including control charts, process capability analysis, and hypothesis testing.

  • Implement statistical process control tools to ensure process consistency and predictability.

Design of Experiments (DOE):

  • Understand the fundamentals of Design of Experiments (DOE) and its applications in process optimization and enhancing product or service performance.

  • Use systematic experimentation to identify key factors influencing quality and improve process efficiency.

Lean Management Principles:

  • Apply advanced Lean management methodologies such as Value Stream Mapping and Kaizen to eliminate waste and optimize processes.

  • Implement Lean techniques to enhance organizational efficiency and minimize variability.

Six Sigma Methodology:

  • Develop expertise in Six Sigma principles, including DMAIC and DFSS, and apply advanced statistical tools to achieve process excellence.

  • Lead Six Sigma initiatives to drive continuous improvements and boost organizational performance.


Study Unit 3: Advanced Quality Assurance and Auditing

Advanced Quality Planning and Assurance:

  • Develop advanced quality planning methods, such as FMEA and APQP, to proactively manage quality risks.

  • Implement comprehensive quality assurance processes to ensure product and service reliability and consistency.

Supplier Quality Management:

  • Implement effective strategies for managing supplier quality, including supplier selection, evaluation, and performance monitoring.

  • Strengthen supplier relationships to improve the quality of materials and components.

Advanced Quality Auditing:

  • Conduct advanced quality audits, including internal, supplier, and third-party certification audits, to evaluate organizational processes and systems.

  • Employ robust auditing techniques to objectively assess quality management practices.

Quality Metrics and Performance Measurement:

  • Define and track essential quality metrics and performance indicators to monitor and improve organizational effectiveness.

  • Use advanced techniques such as defect rates and process capability indices to support continuous improvement.


Study Unit 4: Advanced Quality Improvement Strategies

Total Quality Management Tools and Techniques:

  • Apply advanced TQM tools and methodologies such as QFD and Poka-Yoke to drive continuous quality improvement and innovation.

  • Integrate TQM principles into organizational processes to optimize overall quality performance.

Organizational Learning and Knowledge Management:

  • Foster organizational learning and knowledge sharing to capitalize on lessons learned from quality improvement efforts.

  • Cultivate a culture of ongoing innovation and improvement within the organization.

Customer Relationship Management (CRM):

  • Use CRM strategies to collect customer feedback, manage relationships, and enhance customer satisfaction and loyalty.

  • Implement initiatives to meet or exceed customer expectations and drive customer-centric quality improvements.

Sustainability and Ethics in Quality Management:

  • Integrate sustainability and ethical considerations into quality management practices.

  • Evaluate the effects of quality decisions on environmental sustainability, social responsibility, and stakeholder trust.


Research Project: Advanced Topics in Total Quality Management

Topic Selection and Proposal Development:

  • Select a specific research topic within Total Quality Management and create a detailed proposal outlining the research objectives, methodology, and scope.

Literature Review and Conceptual Framework:

  • Conduct an in-depth literature review to identify relevant theories and concepts, developing a conceptual framework to guide the research.

Data Collection and Analysis:

  • Collect and analyze primary or secondary data using advanced research methods to explore research questions and hypotheses.

Findings and Recommendations:

  • Present the research findings, critically analyze the results, and offer meaningful conclusions and actionable recommendations for improving practices in Total Quality Management.

Upon successful completion of the TQUAL Level 8 Professional Diploma in Total Quality Management, graduates can expect a variety of future progression opportunities and recognition within the field. Although this qualification does not equate to a Ph.D., it demonstrates the candidate’s advanced knowledge and expertise in Total Quality Management (TQM). Here are several potential avenues for progression and recognition:

Further Academic Pursuits: Graduates may opt to pursue advanced academic opportunities such as doctoral studies or postgraduate research in quality management. The in-depth knowledge and research skills gained during the diploma program provide a solid foundation for further academic advancement.

Professional Development and Specialization: With an enhanced understanding of TQM principles, graduates can continue their professional development and specialize further within quality management. This may involve pursuing additional certifications or participating in specialized training programs to deepen their expertise in specific areas of interest.

Leadership and Management Roles: Equipped with the TQUAL Level 8 Professional Diploma, graduates are well-prepared to take on leadership and management positions across industries. They can apply their advanced knowledge of quality management to lead quality improvement initiatives, implement best practices, and drive organizational excellence.

Recognition as Fellow Members of TQUAL: Successful candidates are eligible for fellow membership of TQUAL, a prestigious recognition of their commitment and expertise in Total Quality Management. As fellow members, graduates gain access to a global network of professionals, thought leaders, and industry experts, offering opportunities for continuous learning, collaboration, and career development.

Consultancy and Advisory Services: Graduates may choose to apply their expertise in consultancy, offering advice and guidance to organizations looking to enhance their quality management systems and practices. Their deep understanding of TQM principles will enable them to drive meaningful improvements and support organizations in achieving higher standards.

Contributions to the Field: Graduates can contribute to the evolution of TQM through research, publications, and active participation in professional forums and conferences. By sharing their knowledge and insights, they can help shape the future of quality management practices.

The TQUAL Level 8 Professional Diploma in Total Quality Management unlocks numerous progression opportunities and professional recognition. While it may not be equivalent to a Ph.D., its credits can be considered for further academic studies, and successful graduates are eligible for fellow membership of TQUAL, solidifying their position as respected professionals in the field of Total Quality Management.

frequently asked questions

Who should enroll in this course?

This diploma program is ideal for professionals and practitioners working in quality management roles across various industries. It is also suitable for individuals seeking to advance their careers in quality management, including quality managers, quality assurance professionals, process improvement specialists, and organizational leaders committed to enhancing quality performance.

Applicants must hold a Level 7 Diploma or Master’s Degree in a relevant subject area, such as Business Administration, Quality Management, Engineering, or a related field. Alternatively, applicants with a minimum of 8 years of verifiable experience in quality management or a related field may also be considered.

No, this qualification is not equivalent to a PhD. However, the credits earned from this diploma can be considered for further academic pursuits, including doctoral programs in related fields.

Level 8 Professional Diploma in Total Quality Management is 180 credit Hours Training program . As this Training program have mandatory assessment which will be conducted through Approved Training Centres. From Admission to Certification, it can take 9 to 18 Months.

Level 8 Professional Diploma in Total Quality Management course is offered in various formats, including online, in-person, or a combination of both. Participants can choose the format that best fits their schedule and learning preferences. But final decision is made by ATC.

Yes, Level 8 Professional Diploma in Total Quality Management consist of 4 mandatory assessments with research project . These assessments are designed to evaluate participants’ comprehension of course material and their capacity to apply concepts in practical situations. It is mandatory to pass all assessments to achieve this qualification.