Learning Outcomes for the Study Units:

Introduction to Information Security Incident Management

• Understand the basic principles, concepts, and objectives of information security incident management.
• Identify the importance of effective incident management in protecting organizational information assets.
• Appreciate the role of incident management in maintaining operational resilience and minimizing business impact.

Fundamentals of Internal Auditing

• Define the roles and responsibilities of internal auditors in assessing information security incident management processes.
• Apply auditing techniques to evaluate the effectiveness of incident management controls.
• Demonstrate knowledge of internal auditing standards and best practices applicable to incident management.

ISO/IEC 27035 Standard Overview

• Interpret the requirements and clauses outlined in the ISO/IEC 27035 standard for information security incident management.
• Align incident management practices with ISO/IEC 27035 principles and guidelines.
• Establish incident management processes and procedures in accordance with ISO/IEC 27035 standards.

Incident Detection and Reporting

• Implement techniques and tools for detecting information security incidents promptly and accurately.
• Develop procedures for incident reporting, ensuring timely and comprehensive documentation.
• Enhance incident detection and reporting capabilities to minimize response times and mitigate impact.

Incident Response and Handling

• Develop incident response plans and procedures to address security incidents effectively.
• Coordinate response efforts across organizational teams to contain and mitigate incidents.
• Execute incident handling processes in alignment with predefined roles, responsibilities, and escalation procedures.

Incident Investigation and Analysis

• Conduct thorough incident investigations to identify root causes, impacts, and contributing factors.
• Analyze incident data and evidence to derive insights and inform remediation efforts.
• Apply forensic techniques and methodologies to support incident analysis and attribution.

Incident Communication and Coordination

• Establish communication channels and protocols for incident notification, escalation, and coordination.
• Foster collaboration among internal and external stakeholders to facilitate effective incident response.
• Ensure clear and timely communication throughout the incident lifecycle to maintain transparency and manage expectations.

Reporting and Follow-Up

• Prepare comprehensive incident reports documenting findings, analysis, and remediation actions.
• Initiate follow-up activities to monitor the implementation of corrective actions and improvements.
• Ensure compliance with reporting requirements and regulatory obligations in incident management processes.

Incident Recovery and Remediation

• Develop incident recovery plans and strategies to restore affected systems, data, and services.
• Implement remediation measures to address vulnerabilities and prevent recurrence of security incidents.
• Evaluate the effectiveness of incident recovery and remediation efforts in restoring normal business operations and mitigating future risks.